Station Boss - Fire Department Software RFP Template Last updated: 2026-05-11 1. Department Overview - Department name: - Department type: - Stations: - Personnel: - Current software: - Current reporting process: 2. Required Software Capabilities - Fire RMS and incident records - NERIS-ready incident reporting - Dispatch console and notifications - Scheduling and availability - Training records and certifications - Personnel management - Preplans and inspections - Equipment, inventory, and maintenance - Documents, forms, and reporting - Mobile access 3. Implementation Requirements - Setup timeline - Data migration plan - User training plan - Go-live support - Ongoing support process 4. Security and Administration - User roles and permissions - Audit trail - Data export - Backup and retention practices - Support response expectations 5. Pricing Response - Base subscription - Included modules - Required add-on modules - Setup fee - Migration fee - Training fee - Support fee - Contract length - Renewal increases - Cancellation terms 6. Scoring Criteria - Required functionality - NERIS readiness - Ease of use - Implementation plan - Support model - Total cost - Contract flexibility